The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that employers seek.
Communication skills are divided broadly into Verbal Communication, Non-Verbal Communication and Listening.
Verbal Communication:- The words that we choose can make a big difference to whether other people understand us. Consider for example, communicating with a young child, or with someone who does not speak our own language very well. You need to use simple language, short sentences, and check understanding regularly. It is quite different from a conversation with an old friend whom you have known for years, and with whom you may not even need to finish your sentences.
Non Verbal Communication:– Using our voice is only the tip of the iceberg. We actually communicate far more information using non verbal communication. This includes non-verbal signals, gestures, facial expression, body language, tone of voice, and even our appearance.
Listening:- Listening is a vital interpersonal communication skill. When we communicate we spend 45% of our time listening. Most people take listening for granted, but it is not the same as hearing and should be thought of as a skill. Our listening skills acts as an introduction to the subject.
Active Listening provides a lot more information about how to listen effectively and can help you to avoid misunderstandings.